
State Farm® Insurance Agent James Busia
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Gigi
September 15, 2025
"Phillp provides excellent customer service. He is responsive, courteous, and knowledgeable."
arun bansal
September 12, 2025
"James and his team were committed to working with my needs to find me exactly what I wanted for life insurance. Would recommend!!"
Alberta
September 11, 2025
"Amazing customer service every time I call for assistance."
Roosevelt Holmes III
September 11, 2025
"James is amazing, would highly recommend to anyone looking for someone that will treat you like family."
Todd Osei
September 11, 2025
"Very informative and detailed when I was looking for insurance. He went above beyond my expectations. I’ll definitely recommend 📌"
hasani samms
September 11, 2025
"A true professional.. highly recommend using James"
D Claggett
September 11, 2025
"Heather has been great! She follows up with me and has spoken directly with my condo associations insurance provider to make sure I had the proper coverage. She has been patient and consistent in making sure I complete the process and has been extremely pleasant and understanding the entire time."
Akinola Jokosenumi
August 28, 2025
"Heather Core was able to stay with me throughout my property insurance process, while also helping me thriugh the process of switching my auto insurance to have a bundle package with State Farm. She was patient with me and helped me through the while process from start to finish. Thanks Heather."
Dominique Brown
August 13, 2025
"Truly disappointed in the customer service. When I purchased another home someone recommended him. James himself persistently called me to persuade me to choose him as my agent. Due to the persistence and who recommended him I obliged. However, once I requested to speak with him regarding an issue after being a customer for almost 3 years with several policies, I never received a call from James. My disappointment is rooted in wishing the persistence continued as a customer and not just for gaining my initial business. Last month I received a "checking in" email from the business (probably automated) which prompted my review. I am hopeful this review will be taken into consideration with this business' other and future clients. I have found another provider. Wishing them the best."
"We’re genuinely sorry to hear that your experience with my State Farm team was not satisfactory. Your feedback is important to us, and we’re committed to addressing any issue. We have tried reaching you to resolve this matter. Please contact us at your convenience so we can discuss what went wrong and find a resolution. We’re dedicated to improving our insurance service. "
Alberto Garcia
August 7, 2025
"I’ve had the pleasure of working with Aida on multiple transactions, and I can confidently say she’s one of the best insurance agents I’ve partnered with. She’s knowledgeable, responsive, and consistently goes above and beyond to make sure everything runs smoothly. Our customers absolutely love working with her; she takes the time to explain everything clearly and makes them feel comfortable throughout the process. As a bilingual agent, she’s also able to assist both English and Spanish-speaking clients seamlessly, which has been a huge asset. I highly recommend Aida to anyone looking for an exceptional insurance professional!"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Roger Chinery
July 21, 2025
"James Busia has provided excellent service to me and my Family for the past 6 to 7 years I spoke with Lia Berned today and she was extremely polite, Curteous and very professional I highly recommend this Business to anyone looking for insurance coverage You will not be disappointed"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Jack Cambrelen
July 18, 2025
"My experience with agent Lia was fantastic! Her customer service was great and she really made my day. Thanks again Lia!!"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Naa Yirenkyi
July 18, 2025
"Use him!!"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
rocky sherwood
June 26, 2025
"Great prompt service from agent Heather today. Thanks for the prompt followup. It was truly appreciated!!"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Dionne Moore
June 26, 2025
"The customer service is the best things about State Farm. They are very responsive to your needs and they work with you to beat those high rates Especially Lia Berned the Office Manager. I have learned so much dealing with her. She's educated me on the Insurance process perfectly. Much Appreciated"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Olliver Lucas
June 24, 2025
"Everything was handled with so much care and professionalism."
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Mike Hodge
June 24, 2025
"James is terrific. Don’t hesitate to work with him."
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Nilton Santos Júnior
June 24, 2025
"Very professional and welcoming team. I highly recommend"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Sheida
June 24, 2025
"James and his team were wonderful to work with. He was responsive and did not hesitate to take the time to explain everything and answer all of my questions. Definitely recommend him to anyone who is looking for a great insurance without feeling overwhelmed."
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Fabiana Guimaraes
June 24, 2025
"Excellent job 👏🏼👏🏼"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Larissa Guimarães
June 24, 2025
"This is the best State Farm office in America"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Terri Bergman
June 16, 2025
"Lia is a pleasure to deal with. She’s was very efficient sorting out our home owners insurance transfers today."
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Chantel Johnson
June 16, 2025
"I’ve been with this location for a few years now and each and every time I reach out for assistance regarding my policy all the staff members are extremely helpful. This particular day I spoke with Heather and she went above and beyond when I explained my emergency to her. Highly recommend this location and I’m grateful for the great customer service support they provide."
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
David Foust
May 31, 2025
"Aren't Heather Core, Phillip, and Ida are all very professional, courteous, and knowledgeable about their careers! Excellent staff! A pleasure to deal with."
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Sydney Thomas
May 29, 2025
"I cannot recommend Lia highly enough! From our very first conversation, she was so professional, knowledgeable, and incredibly patient in assisting me with getting an issue resolved. She took the time to truly understand my issue with so many moving parts & got it resolved after 6 months. I literally left the office in tears of JOY! Thanks again Lia for your help :-)"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"