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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Marsha Franks

March 28, 2025

5  out of  5
rating by Marsha Franks
"Heather was quick and very helpful."
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FAMBO FILMS

March 25, 2025

5  out of  5
rating by FAMBO FILMS
"What a great guy! Made everything much smoother"
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chris light (hotactiongunner)

March 25, 2025

5  out of  5
rating by chris light (hotactiongunner)
"Talked to heather, she was very nice and very professional. Answered all my questions"
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Alan Nava

March 25, 2025

5  out of  5
rating by Alan Nava
"Amazing customer service! Highly recommend"
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Brazil buchanan

March 25, 2025

5  out of  5
rating by Brazil buchanan
"The best insurance agency hands down!!"
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Jessica Mills

March 25, 2025

5  out of  5
rating by Jessica Mills
"Excellent customer service skills! Thanks, James!"
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Kimberly O'Neal

March 25, 2025

5  out of  5
rating by Kimberly O'Neal
"Top tier customer service!"
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CharlotteMarie

March 25, 2025

5  out of  5
rating by CharlotteMarie
"Great customer service"
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Brittne Gowdy

March 25, 2025

5  out of  5
rating by Brittne Gowdy
"James was very efficient and professional. He exuded excellece."
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Charles Smyth

March 25, 2025

5  out of  5
rating by Charles Smyth
"Heather is the most kindest agent very helpful 5 stars all the way"
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Ashley Burwell

March 25, 2025

5  out of  5
rating by Ashley Burwell
"Heather is very friendly, knowledgeable, and helpful. She answered all of my questions and concerns, I would recommend her to everyone!"
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Kofi Kpabitey

March 25, 2025

5  out of  5
rating by Kofi Kpabitey
"James and his agency are great to work with. Customer service is top-tier."
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Kofi Kpabitey

March 25, 2025

5  out of  5
rating by Kofi Kpabitey
"James and his agency are great to work with. Customer service is top-tier."
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emily core

November 21, 2024

5  out of  5
rating by emily core
"heather core was amazing. her help and information was super accurate and informative. this helped me get on track for an early life insurance plan."
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Damien Claggett

November 19, 2024

5  out of  5
rating by Damien Claggett
"Heather provided excellent service and helped me navigate the process of setting up a new policy for my elderly father’s auto and home policy. She was extremely helpful and made sure to see the process from beginning to end."
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Raj Patel

September 16, 2024

5  out of  5
rating by Raj Patel
"Easy to work with the team!"
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Errol Blake

August 19, 2024

5  out of  5
rating by Errol Blake
"I have to give James Busia-State Farm Insurance Agent 5 stars because of the following: 1. They were there when I was shopping for homeowners Insurance when I purchased my home in 2020. 2. When I say issues with my homeowners policy deductible they fixed it right away including giving me options. Hats off to Heather Core she is fantastic. Yes they are very busy but she will call you back. She did everything expeditiously 3. My car Insurance. Yes it is worth bundling home and car but state farm has never gave me any issues with my rate etc (yet 😀) 4. They are open and honest with you. They have not given me a reason to leave as yet. I wished I knew about them 15 years ago. Keep up the good work James and Team!"
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Jordan Alston

August 15, 2024

5  out of  5
rating by Jordan Alston
"As a mortgage lender I’ve sent a multitude of clients to James for home insurance and they’ve all had great experiences! Highly recommend!"
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SNEAKER POPE

August 5, 2024

5  out of  5
rating by SNEAKER POPE
"Always professional, punctual, and making a difference. Thank you for your services"
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Monstas Inc.

June 11, 2024

5  out of  5
rating by Monstas Inc.
"Customer service driven, responsive and willing to assist in any way possible! This is who you’ll get when dealing with James! I highly recommend him!"
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Savoy Fitness Training

June 11, 2024

5  out of  5
rating by Savoy Fitness Training
"very friendly staff took the time out to help with all my questions and helped me save as much as I possibly could highly recommend them! Glad I switched over"
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Jake Richmond

June 11, 2024

5  out of  5
rating by Jake Richmond
"What you want in an insurance agent is someone you can just trust. That’s James, and that’s the best compliment I could give anyone."
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Anna-Lyn Masterson

May 27, 2024

5  out of  5
rating by Anna-Lyn Masterson
"he’s the best! everyone in the area should use him!"
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Eliot Yearwood

May 21, 2024

4  out of  5
rating by Eliot Yearwood
"Best desicion I made when it comes to insurance. Was to be place with such a professional agent and his assistant Lia. State farms makes the difference."
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James Arnold

May 18, 2024

1  out of  5
rating by James Arnold
"Avoid this agency by all cost. They haven't sent my life insurance policy in the mail after called a half dozen times. I took the policy out in October. I switched my home owners insurance to another company called them a month ago they suppose to send me a check within 7 to 10 days so I can forward to my lender, still nothing yet!!! Do NOT do business with this agency"