State Farm® Insurance Agent James Busia

"Truly disappointed in the customer service. When I purchased another home someone recommended him. James himself persistently called me to persuade me to choose him as my agent. Due to the persistence and who recommended him I obliged. However, once I requested to speak with him regarding an issue after being a customer for almost 3 years with several policies, I never received a call from James. My disappointment is rooted in wishing the persistence continued as a customer and not just for gaining my initial business. Last month I received a "checking in" email from the business (probably automated) which prompted my review. I am hopeful this review will be taken into consideration with this business' other and future clients. I have found another provider. Wishing them the best."

"I’ve had the pleasure of working with Aida on multiple transactions, and I can confidently say she’s one of the best insurance agents I’ve partnered with. She’s knowledgeable, responsive, and consistently goes above and beyond to make sure everything runs smoothly. Our customers absolutely love working with her; she takes the time to explain everything clearly and makes them feel comfortable throughout the process. As a bilingual agent, she’s also able to assist both English and Spanish-speaking clients seamlessly, which has been a huge asset. I highly recommend Aida to anyone looking for an exceptional insurance professional!"

"James Busia has provided excellent service to me and my Family for the past 6 to 7 years I spoke with Lia Berned today and she was extremely polite, Curteous and very professional I highly recommend this Business to anyone looking for insurance coverage You will not be disappointed"

"My experience with agent Lia was fantastic! Her customer service was great and she really made my day. Thanks again Lia!!"

"Use him!!"

"Great prompt service from agent Heather today. Thanks for the prompt followup. It was truly appreciated!!"

"The customer service is the best things about State Farm. They are very responsive to your needs and they work with you to beat those high rates Especially Lia Berned the Office Manager. I have learned so much dealing with her. She's educated me on the Insurance process perfectly. Much Appreciated"

"Everything was handled with so much care and professionalism."

"James is terrific. Don’t hesitate to work with him."

"Very professional and welcoming team. I highly recommend"

"James and his team were wonderful to work with. He was responsive and did not hesitate to take the time to explain everything and answer all of my questions. Definitely recommend him to anyone who is looking for a great insurance without feeling overwhelmed."

"Excellent job 👏🏼👏🏼"

"This is the best State Farm office in America"

"Lia is a pleasure to deal with. She’s was very efficient sorting out our home owners insurance transfers today."

"I’ve been with this location for a few years now and each and every time I reach out for assistance regarding my policy all the staff members are extremely helpful. This particular day I spoke with Heather and she went above and beyond when I explained my emergency to her. Highly recommend this location and I’m grateful for the great customer service support they provide."

"Aren't Heather Core, Phillip, and Ida are all very professional, courteous, and knowledgeable about their careers! Excellent staff! A pleasure to deal with."

"I cannot recommend Lia highly enough! From our very first conversation, she was so professional, knowledgeable, and incredibly patient in assisting me with getting an issue resolved. She took the time to truly understand my issue with so many moving parts & got it resolved after 6 months. I literally left the office in tears of JOY! Thanks again Lia for your help :-)"

"I have worked with numerous insurance companies over the years and have always been frustrated with other companies with the lack of transparency and communication, then I found Lia! I have been using Lia Berned as my agent for about 3 years now and I will never use anyone else. Lia handles everything efficiently and is a very friendly agent to deal with. I highly recommend working with Lia to anyone who is looking to change their insurance!"

"Aida is by far extremly amazing. I just had the absolute pleasure of finally finding someone who understands me and what i needed, highly professional super polite and knows her craft. I had a very bad experience with other companies and was very hesitant on trying to get back on the road. But i have to say talking to this lady Aida Arias was a real reminder that there are good people still on this earth that will help you with your best interest at heart. She heard me and my needs had the patience to understand me and what I needed to helped me get a step closer to my business goals. Thank you Aida from the bottom of my heart Ps James haha you did very good with this one amazing employee thank you guys seriously. Definitely 5 stars"

"Great Agency to work with I would definitely recommend"

"Heather Core has been wonderful helping me navigate issues paying my insurance online. Very professional, helpful, courteous, and kind. We resolve the technical issues with a happy outcome. Thanks, Heather!"

"Heather Core was extremely helpful and professional. She helped me get a great rate for my car and bundle my home insurance. Thanks so much Heather!"

"Heather was absolutely amazing! She got me insured fast, with zero hassle and at an unbelievably low cost. Her professionalism, speed, and genuine care made the entire process stress-free. If you’re looking for someone who goes above and beyond, Heather is hands down one of the best agents at State Farm. Highly recommended — she’s the real deal!"

"I cannot begin to tell you how helpful these people have been the people have been extraordinary and I strongly recommend this particular insurance firm they are on target and always are a huge help when you need it they really do go out of their way to try and help you when you are in need especially when you are having difficulty making payments they are exemplary in their work five stories five stars five stars"

"Lia was very professional and patient I appreciate Lia helping me set up drive safe@save I give 5 stars"